I didn’t receive an invoice. What can I do?

Your invoice is included in the shipping confirmation email. If you can’t find it, we recommend checking your spam or junk folder, just in case it landed there by mistake.

If you have a customer account, you can also log in to “My Account”—your invoice will be saved alongside your order details.

Still can’t find it? We’re happy to help. Just get in touch via our contact form, or call us on +44 209 579 9285, Monday to Friday between 9:00 and 16:00.

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