My delivery arrived, but an item is missing. What should I do?

Missing Item in Your Delivery? Here’s What to Do:

  1. Double-Check the Packaging
    Sometimes smaller items are packed within larger ones or placed between protective materials. Please take a moment to check thoroughly.
  2. Review Your Dispatch Email
    Your order may have been shipped in more than one parcel. Check your dispatch confirmation to see if any items are listed as arriving separately.
  3. Contact Us to Report the Missing Item
    If the item is confirmed missing, please let us know using our contact form.

We’ll investigate promptly and keep you updated every step of the way.

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