I received a wrong item. What should I do?

We’re really sorry you’ve received the wrong item. To help us put things right quickly, please complete our contact form as soon as you can.

  • On the form, you’ll be asked to provide:
  • Your order number
  • A short description of the issue
  • A few clear photos of the item you received (including the packaging, if available)

Once submitted, our customer care team will review your report and be in touch shortly to resolve it.

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