Yes, it is possible, but timing is important.
If you need to update your delivery address, please contact us as soon as possible. We process orders quickly, so once your order is being prepared for dispatch, we may not be able to change the address on our side.
If your order is already processing or has been shipped, you can monitor your tracking link. In some cases, the delivery carrier may allow you to update your preferred delivery method, redirect the parcel to a pick-up point, or change the delivery address directly through their system.
We’ll always do our best to assist. To request an address change, please use our Modify or cancel your order form or call us on +44 209 579 9285, Monday to Friday between 9:00 and 16:00.